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Project Manager, North American Sales Academy

Project Manager, North American Sales Academy

Requisition ID 
# of Openings 
Job Locations 
Growth & Innovation
Product Line 
Lafarge North America Inc.

More information about this job



The Project Manager, North America Sales Academy is responsible for LafargeHolcim’s (LH) Sales Academy (SA) for North America (including the USA, Canada and Mexico) which is a key driver for the LH commercial transformation initiative.  A strong customer excellence background is required to be successful in this role.


The Project Manager will develop, design and deploy the sales excellence models and skills for the LH sales leadership and sales organizational competencies.  This role requires that the individual has the ability to be both an effective functional team leader and play a significant individual contributor role as a learning and sales professional within the organization.


This position is responsible for best practice development and sharing within the region.  A focus area will be the further development of our North America Sales Academy with specific emphasis on strengthening our Customer Excellence Standards.  Therefore, previous commercial experience is important.



  • Engage and consult with leadership levels across a broad range of functional areas to identify, design, develop, and deliver learning solutions that provide measurable key success outcomes for/to the businesses across North America
  • Manage the learning plan approval and prioritization governance process inclusive of managing key relationships throughout the process (e.g., SMEs, sales management, functional leadership)
  • Ensure that learning solutions meet business requirements, support our results driven curriculum, and provide key success measures to impact associate learning development and acumen elevation targets
  • Own accountability for learning initiatives and projects as an individual contributor, responsible for all Sales Academy learning and development requirements from initial concept, scope and assessment, through design, delivery, and post-delivery
  • Determine appropriate delivery approaches and methodologies, specific usage capabilities and recommendations for improvement
  • Utilize prior project management skills experience to define and meet milestones, communicate issues and risks
  • Serve as a point of contact for change management activities, including communication strategies and plans
  • Drive strategic initiatives to achieve business objectives
  • Accountable for sustaining strong business acumen across the organization’s core product and service offering , distribution and sales processes, value propositions and customer segmentation. Overarching awareness of industry trends, industry competitors, and on new and emerging practices and technology to drive innovative learning solutions and maintain an effective learning curriculum
  • Provide strategic input on assessment initiatives, collaborating to identify training needs to close the gap between current practices and desired practices, then develop and implement “gap closure” training program/plan
  • Ensure that commercial skill sets and knowledge are transferred to the business/ countries as part of each project
  • Develop and then implement “gap closure” training program/plan and provide further development opportunities for sales force skills and abilities (to support commercial initiatives)
  • Ensure that all implemented projects have local ownership and the competence to maintain ongoing success for the project.
  • Work closely with HR to align development priorities and incorporate training & development into overall development objectives for commercial sales force needs


Proactively consult with a wide range of LH internal functional partners (e.g., L&D, G&I, O&HR, Sales, PL and Legal) to identify and assess annual and multi-year learning requirements using the benchmarks and Country-led business priorities. 


Employ strong influencing skills and maintain highly credible and collaborative working relationships with key internal stakeholders across the organization and with external vendors.



Required Education:  Bachelor's/Undergraduate Degree

Field of Study Preferred:  Business, Learning & Development or related field

Required Work Experience: 

  • 5-8 years of experience in the industrial industry and in a high customer engagement environment.  
  • Possess a deep understanding of the drivers of commercial transformation.  
  • Proven success in delivering learning programs within a business-to-business sales model is preferred.

Travel Requirements: 30%

Required Computer and Software Skills: Proficient in using MS Office, Google, Conferencing software, and experience in working with CRM platform (

Additional Requirements:

  • Proven success in establishing key relationships and exhibiting advanced influencing skills with all levels of management and leadership within the organization
  • Ability to foster collaboration, engagement, and achieve alignment across a diverse range of stakeholders, business leaders, functional partners, and subject matter experts
  • Flexible work style, ability to handle a fast-paced environment with unexpected changes; exemplifies positive change leader behavior
  • Familiar with adult learning principles, instructional design, learning solution mediums, curriculum development, learning management systems, and performance improvement methodologies
  • Ability to oversee small to large scale learning initiatives of in-direct reports, inclusive of ability to create project dashboards, executive reports, summaries and strategic plans
  • Strong facilitation skills to execute training as required
  • Excellent interpersonal and written communication, presentation, and listening (consultative) skills
  • Personally driven to develop a deep knowledge of LH business and customer
  • Passionate about people development


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